Welcome to Women's Health Physical Therapy, Inc. We look forward to treating you.
As a new patient, please obtain a signed prescription from your referring physician. Bring the prescription with you to your first appointment, or you may have your doctor fax it to us prior to your appointment. Our fax number is: 804-282-3533
In some cases, your insurance may require a referral in addition to the prescription. If you are unsure, please call your insurance company or you may call our office and we will help you determine what you need.
Please arrive 30 minutes before your scheduled initial evaluation time.
Feel free to call or email us with any questions you may have prior to your appointment:
We are glad you are considering us to serve you and we want to help you understand what to expect in the way of fees and payment for treatment. Today, many patients have high deductibles and must therefore pay most, if not all, of the expense of their treatment. If you have insurance coverage from an insurer and under a plan in which we participate, we will help you as best we can to understand your coverage, co-pay, co-insurance and unmet deductible amount. If your deductible has been met, you will only be responsible for the co-payment or co-insurance.
Women’s Health Physical Therapy & Men’s Pelvic Health is in-network with most major insurance plans. Initial evaluation and treatment visits are covered under your plan’s physical therapy benefits. We are happy to look into this for you. Please give our office a call in regard to the full list of insurances we accept.
If you are insured by a plan in which we do not participate or are out-of-network, but the plan nevertheless provides some payment for out of network providers, you will be responsible for the fees upon arrival for your appointment. We will bill your insurer as a courtesy. Usually the reimbursement goes directly to the patient, but if it comes to us, we will promptly forward the funds to you. If your insurer normally pays directly to the provider and we can determine what we will be paid, we will only collect the balance over the expected reimbursement at time of service.
We are a specialty clinic with highly trained therapists and the diagnoses we treat require much more time than many post operative treatments and treatments for many injuries. Because some insurers now allow a reimbursement below our direct cost of treatment (let alone a contribution to overhead) we can no longer be in network or a participating provider. If you are covered by Coventry or Anthem Healthkeepers, you will be responsible for treatment fees at time of service. We will provide you with a receipt which you can attach to a claim if the insurer pays any reimbursement for out of network providers. Currently, Coventry HMOs do not and only some Anthem Healthkeepers plans pay out of network providers.
Finally, your plan might require pre-authorization to reimburse us or you for visits and it might limit the number of visits and total amount of reimbursement. We will help you with pre-authorization under plans for which we are in network or participating providers. Otherwise, you need to inquire about authorization and failure to do so might prevent your reimbursement. Under Virginia law, you can come directly to a physical therapist without a doctor’s prescription. Be aware, however, that many insurance companies will not reimburse unless you first see a physician and obtain a prescription for treatment.
Self Pay Rates for Out-of-Network plans:
$200 / Initial Evaluation
$100 / Follow-Ups Visits (Self-pay rates include unlimited modalities per visit as needed and any diagnostic testing per visit as needed.)